Help & Support

Returns

Part 1 – Category, Return Window and Actions possible

Return is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Do refer the respective item’s applicable return policy on the product page for any exceptions to the table below.

The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.

Part 2 – Returns Pick-Up and Processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address

The field executive will refuse to accept the return if any of the above conditions are not met.

For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.

Part 3 – General Rules for a successful Return

  1. In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.
  2. During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, this category-specific replacement/return general conditions will be applicable. Click here to know more about Open Box Delivery
  3. For products where installation is provided by Flipkart’s service partners, do not open the product packaging by yourself. Flipkart authorised personnel shall help in unboxing and installation of the product.
  4. For Furniture, any product related issues will be checked by an authorised service personnel (free of cost) and attempted to be resolved by replacing the faulty/ defective part of the product. Full replacement will be provided only in cases where the service personnel opines that replacing the faulty/defective part will not resolve the issue.

Billing and buying

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  • Per cu mucius appetere neglegentur. Has ex legere
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Selling

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Nunc vulputate consectetur ipsum, eget sollicitudin lorem ultricies at. Donec rhoncus sit amet sapien ut viverra. Pellentesque non elementum augue. Proin vitae malesuada tortor. Fusce sollicitudin ligula nec commodo interdum. Integer eget sollicitudin leo. Nunc non velit a dolor malesuada suscipit ac ut

Lorem Ipsum proin gravida nibh vel velit auctor aliqnean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Class aptent taciti sociosqu ad litora. Per cu mucius appetere neglegentur. Has ex legere accumsan indoctum. Aenean sollicitudin, lorem quis bibendum auctor nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit. Nam nec tellus a odio tincidunt auctor a ornare odio

  • Per cu mucius appetere neglegentur. Has ex legere
  • Sed non mauris vitae erat consequa
  • Proin neque orci, egestas
  • Praesent ac pretium ipsum, et ornare null

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi placerat gravida tellus vel tempus. Nulla fermentum orci maximus tellus semper ultrices. Nulla ultrices tortor a dolor malesua

Nunc vulputate consectetur ipsum, eget sollicitudin lorem ultricies at. Donec rhoncus sit amet sapien ut viverra. Pellentesque non elementum augue. Proin vitae malesua

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Fees and billing

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Nunc vulputate consectetur ipsum, eget sollicitudin lorem ultricies at. Donec rhoncus sit amet sapien ut viverra. Pellentesque non elementum augue. Proin vitae malesuada tortor. Fusce sollicitudin ligula nec commodo interdum. Integer eget sollicitudin leo. Nunc non velit a dolor malesuada suscipit ac ut

Lorem Ipsum proin gravida nibh vel velit auctor aliqnean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Class aptent taciti sociosqu ad litora. Per cu mucius appetere neglegentur. Has ex legere accumsan indoctum. Aenean sollicitudin, lorem quis bibendum auctor nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit. Nam nec tellus a odio tincidunt auctor a ornare odio

  • Per cu mucius appetere neglegentur. Has ex legere
  • Sed non mauris vitae erat consequa
  • Proin neque orci, egestas
  • Praesent ac pretium ipsum, et ornare null

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi placerat gravida tellus vel tempus. Nulla fermentum orci maximus tellus semper ultrices. Nulla ultrices tortor a dolor malesua

Nunc vulputate consectetur ipsum, eget sollicitudin lorem ultricies at. Donec rhoncus sit amet sapien ut viverra. Pellentesque non elementum augue. Proin vitae malesua

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  • Praesent ac pretium ipsum, et ornare null

Shipping and tracking

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Nunc vulputate consectetur ipsum, eget sollicitudin lorem ultricies at. Donec rhoncus sit amet sapien ut viverra. Pellentesque non elementum augue. Proin vitae malesuada tortor. Fusce sollicitudin ligula nec commodo interdum. Integer eget sollicitudin leo. Nunc non velit a dolor malesuada suscipit ac ut

Lorem Ipsum proin gravida nibh vel velit auctor aliqnean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Class aptent taciti sociosqu ad litora. Per cu mucius appetere neglegentur. Has ex legere accumsan indoctum. Aenean sollicitudin, lorem quis bibendum auctor nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit. Nam nec tellus a odio tincidunt auctor a ornare odio

  • Per cu mucius appetere neglegentur. Has ex legere
  • Sed non mauris vitae erat consequa
  • Proin neque orci, egestas
  • Praesent ac pretium ipsum, et ornare null

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi placerat gravida tellus vel tempus. Nulla fermentum orci maximus tellus semper ultrices. Nulla ultrices tortor a dolor malesua

Nunc vulputate consectetur ipsum, eget sollicitudin lorem ultricies at. Donec rhoncus sit amet sapien ut viverra. Pellentesque non elementum augue. Proin vitae malesua

Learn more:
  • Per cu mucius appetere neglegentur. Has ex legere
  • Sed non mauris vitae erat consequa
  • Proin neque orci, egestas
  • Praesent ac pretium ipsum, et ornare null

Managing your account

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi placerat gravida tellus vel tempus. Nulla fermentum orci maximus tellus semper ultrices. Nulla ultrices tortor a dolor malesua

Nunc vulputate consectetur ipsum, eget sollicitudin lorem ultricies at. Donec rhoncus sit amet sapien ut viverra. Pellentesque non elementum augue. Proin vitae malesuada tortor. Fusce sollicitudin ligula nec commodo interdum. Integer eget sollicitudin leo. Nunc non velit a dolor malesuada suscipit ac ut

Lorem Ipsum proin gravida nibh vel velit auctor aliqnean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Class aptent taciti sociosqu ad litora. Per cu mucius appetere neglegentur. Has ex legere accumsan indoctum. Aenean sollicitudin, lorem quis bibendum auctor nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit. Nam nec tellus a odio tincidunt auctor a ornare odio

  • Per cu mucius appetere neglegentur. Has ex legere
  • Sed non mauris vitae erat consequa
  • Proin neque orci, egestas
  • Praesent ac pretium ipsum, et ornare null

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Morbi placerat gravida tellus vel tempus. Nulla fermentum orci maximus tellus semper ultrices. Nulla ultrices tortor a dolor malesua

Nunc vulputate consectetur ipsum, eget sollicitudin lorem ultricies at. Donec rhoncus sit amet sapien ut viverra. Pellentesque non elementum augue. Proin vitae malesua

Learn more:
  • Per cu mucius appetere neglegentur. Has ex legere
  • Sed non mauris vitae erat consequa
  • Proin neque orci, egestas
  • Praesent ac pretium ipsum, et ornare null

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